External exception E06D7363

[Ken Sturgeon]

When I downloaded a model it preselected Gemma 4 E4B Q3_K_M but all indicated that they were “Too large for GPU…”; nonetheless, since one was preselected I loaded it.

Unfortunately, I get an error message when trying to execute the following.

Error: The local model crashed during processing (External exception E06D7363). This is usually a GPU accelerator backend failure or insufficient memory. Try forcing CPU inference in Model Configuration.

The following screenshots show the details of my laptop.

Performance details on the CPU are shown below.

I think the issue is that my CPU is not ARM based and that I'll have to purchase a new system which is unfortunate because I just purchased this one a few months ago.

 

[jlambe]

I had the same issue, but downloaded and installed LM Studio, then downloaded Google Gemma, and it works okay. My laptop has 16gb of ram, so it's not the fastest, but if you're willing to wait a few minutes, it will produce a response back using the Librarian.

 

[Ken Sturgeon]

Thanks for the hint. I installed LM Studio and I can ask the question and get an answer in LM Studio's interface but I still get the same error in SS Librarian.